Thank you for accessing the website (the Core Dental Group Website) operated by Core Dental Group Pty Ltd (Core Dental Group).

Your privacy is important to us, so we have created this privacy policy to explain how your information is collected, protected and used.

Core Dental Group is committed to respecting the privacy of your personal information. By visiting the Core Dental Group website directly or through another site, you accept the practices set out in this policy.

Collection of personal information

Core Dental Group’s primary purpose in collecting your personal information is to facilitate the smooth operation of its service and activities so it can provide you with an efficient and secure online experience on the Core Dental Group website.

Core Dental Group may use your personal information to:

  1. quickly find information about Core Dental Group’s products and services
  2. lodge general enquiries about the products and services offered by Core Dental Group
  3. request a dental appointment with Core Dental Group.

You have the right to either refuse to provide details about yourself or remain anonymous. However, some of Core Dental Group’s services (for example, responding to enquiries) can only be provided if Core Dental Group has your personal information.

Core Dental Group will not share your personally identifiable information with third parties unless obligated by law or where necessary to complete a request from you to carry out a service.

Core Dental Group may provide links to third-party websites that may have privacy policies different from Core Dental Group. Core Dental Group is not responsible for the privacy policies of such third party websites and encourages you to read the privacy policies of every website you visit.

Use of your personal information

Your personal information collected via the Core Dental Group website will be used internally for various purposes, including:

  • to improve the content and layout of the Core Dental Group website;
  • to facilitate the provision of services that Core Dental Group offers, including responses general enquiries about our dental services and appointments
  • to determine general marketplace information about visitors to the Core Dental Group website.

Storage of personal information

Core Dental Group stores all personal information in its database. This includes information the law requires it to store in the facilitation of its services. This information may include:

  1. your first and last name
  2. your email address
  3. your home or business address
  4. any website related to your enquiry
  5. details of your enquiry
  6. your preferred method of contact
  7. whether or not you belong to a private health fund
  8. your phone number(s)
  9. any other information that can be used to identify you or contact you.

Unless Core Dental Group is required by law to continue to store your personal information, the information will be destroyed once it is no longer required.

Newsletters and special offers

If you have chosen to register for email newsletters, Core Dental Group may use your email address to deliver information on Core Dental Group’s latest products and services, updates to the website, new offers, loyalty offers, product launches, competitions, industry events and other such information.

Core Dental Group will always allow you the chance to unsubscribe or opt out of receiving any such emails if you do not wish to be contacted for such purposes.


Core Dental Group may use “cookies” from time to time. Cookies may be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. The default settings of many browsers, such as Internet Explorer, allow for cookies but it is generally possible for users to erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. However, if you do any these things you may not be able to access or use portions of the Core Dental Group website.

Cookies used on the Core Dental Group website DO NOT and CANNOT infiltrate a user’s hard drive to gather any confidential information stored on that user’s hard drive.

The cookies used by the Core Dental Group website are NOT “spyware.”

Core Dental Group will NOT use cookies or the anonymous web usage information it stores to identify you as an individual unless this is required to by law.

Update to this privacy policy

Core Dental Group may update this privacy policy from time to time in line with the need to accurately reflect its data collection and disclosure practices. If Core Dental Group does so, it will post changes and updates on the Core Dental Group website so you will always be aware of how Core Dental Group collects uses and discloses your personal information. Core Dental Group encourages you to review this policy from time to time so you will know if it has been changed or updated. All changes to this policy will become effective after Core Dental Group has provided at least seven days’ notice of the changes by posting the changes on the Core Dental
Group website.

Users outside Australia

The Core Dental Group website is hosted in Australia. If you use the Core Dental Group website from outside of Australia, you are voluntarily transferring content (potentially including personally identifiable information) to Australia and agreeing to Core Dental Group’s collection, use, storage and sharing of content is exclusively subject to the laws of Australia rather than the laws of the country in which you are located.

If you choose to provide Core Dental Group with personal information, you are consenting to the collection, use and disclosure of that information and to the transfer of that information to our servers in Australia and anywhere else in the world where Core Dental Group may in future have facilities and to its storage in those places.

Contact details

Questions regarding this privacy policy or any other policy-related material, can be directed to our support staff by clicking on Contact Us.

[This policy was last updated November 2018]